Choose who to reach.
Shipping, receiving, or a person by name. Add department alternatives when more than one name works for you.
Set your destinationBuilt for your RingCentral line
Less menu.
More conversation.
You know who you need to reach. Let Call Navigator listen for the right option and handle the keypad on the way there.
Private pilot. Stay on the line. Stay in control.
THE MENU, SIMPLIFIED01 / INTERACTIVE EXAMPLE
A clear match selects a key. Uncertainty hands control back to you.
YOUR DESTINATION.
YOUR CONVERSATION.
YOUR CONVERSATION.
Department routing
Dial-by-name directories
Manual takeover
From the first prompt to the right person
A little less listening
for the right number.
Built for the repetitive part of business calling. Keep your attention on the conversation you’re about to have.
Make the call here.
Connect your RingCentral line and call from the browser. The navigator listens to the other side and follows explicit keypad instructions.
Get connectedTake the conversation.
Watch the menu and selected keys in the activity feed. Use Take over whenever you need the manual keypad or a human answers.
Before your first callAn assistant on your line
The navigator handles the menu.
You’re still in control.
Automatic navigation can pause. Your call can continue. Take over, enter a key yourself, and resume only when you’re ready for the next menu.
How your call data is handledOne touch to take over
Stop automatic listening and keypad entry without ending your call.
See what it heard
The activity feed shows menu text and every selected keypad choice during the session.
Your own calling account
Each caller authorizes their RingCentral line. The pilot currently supports one organization.
Start with a practice menu
Meet your next
calling companion.
Open Call Navigator Explore the workflow before you place a real call.